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Terms and Conditions

Last Updated: July 31, 2025

Welcome to Tansiq Labs. These Terms and Conditions ("Terms", "Terms and Conditions") govern your relationship with the tansiqlabs.com website (the "Service") and the services provided by Tansiq Labs ("us", "we", or "our").

Please read these Terms and Conditions carefully before using our Service. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, clients, and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

1. Definitions

2. Scope of Services

Tansiq Labs provides a comprehensive range of technology services as outlined above. The specific scope, deliverables, timeline, and costs for any project will be detailed in a mutually agreed-upon Statement of Work (SOW). Any work falling outside the scope of the SOW will be considered a "Change Request" and may incur additional charges and timeline adjustments, subject to a separate written agreement.

3. Client Obligations

The Client agrees to:

  1. Provide the Company with timely access to all necessary information, data, personnel, and systems required to perform the Services.
  2. Review all deliverables and provide feedback or approval in a timely manner as specified in the SOW.
  3. Ensure that all information provided to the Company is accurate and complete, and that the Client has the legal right to disclose such information.
  4. Appoint a primary contact person to act as an authorized representative to interface with the Company.

4. Fees, Payment, and Invoicing

  1. Fees for the Services shall be outlined in the applicable SOW.
  2. Unless otherwise specified, invoices will be issued on a monthly basis or upon reaching project milestones.
  3. All invoices are payable within thirty (30) days of the invoice date.
  4. Late payments may be subject to an interest charge of 1.5% per month on the outstanding amount, or the maximum rate permitted by law.
  5. All fees are exclusive of any applicable taxes (e.g., VAT, Sales Tax), which shall be the responsibility of the Client.
  6. The Company reserves the right to suspend Services for overdue accounts until payment is received in full.

5. Intellectual Property Rights

  1. Client IP: The Client shall retain ownership of all pre-existing Intellectual Property provided to the Company for the purpose of the Project.
  2. Company's Pre-existing IP: The Company shall retain ownership of all its pre-existing Intellectual Property, including but not limited to its software libraries, tools, methodologies, and know-how. The Client is granted a non-exclusive, non-transferable license to use such pre-existing IP solely to the extent necessary to use the final deliverables of the Project.
  3. Developed IP: Upon full and final payment for a Project, the ownership of the custom-developed deliverables (e.g., custom software source code, specific circuit designs created for the Client) as specified in the SOW will transfer to the Client. Notwithstanding this, the Company retains the right to use the general skills, knowledge, and experience gained during the performance of the Services for any purpose.

6. Confidentiality

Both parties agree to hold each other's Confidential Information in strict confidence. They shall not disclose such information to any third party without the other party's prior written consent, except as may be required by law. This obligation of confidentiality shall survive the termination of this Agreement.

7. Warranties and Disclaimers

  1. The Company warrants that it will perform the Services in a professional and workmanlike manner, consistent with industry standards.
  2. Disclaimer: EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, THE SERVICES AND DELIVERABLES ARE PROVIDED "AS IS". THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. THE COMPANY SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ALL WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE. THE COMPANY MAKES NO WARRANTY OF ANY KIND THAT THE SERVICES OR DELIVERABLES WILL MEET THE CLIENT'S OR ANY OTHER PERSON'S REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, ACHIEVE ANY INTENDED RESULT, OR BE SECURE, ACCURATE, COMPLETE, FREE OF HARMFUL CODE, OR ERROR-FREE.

8. Limitation of Liability

IN NO EVENT SHALL TANSIQ LABS, NOR ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (III) ANY CONTENT OBTAINED FROM THE SERVICE; AND (IV) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE COMPANY EXCEED THE TOTAL OF THE AMOUNTS PAID TO THE COMPANY BY THE CLIENT PURSUANT TO THE APPLICABLE SOW IN THE SIX (6) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

9. Term and Termination

  1. This Agreement shall commence on the date the Client first engages the Services and shall continue until terminated.
  2. Either party may terminate this Agreement with thirty (30) days written notice to the other party.
  3. Either party may terminate this Agreement immediately upon written notice if the other party commits a material breach of these Terms and fails to cure such breach within fourteen (14) days of receiving notice.
  4. Upon termination, the Client shall immediately pay all outstanding fees for Services performed up to the effective date of termination.

10. Indemnification

The Client agrees to defend, indemnify, and hold harmless Tansiq Labs and its employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, or b) a breach of these Terms, or c) content or data provided by the Client that infringes on the intellectual property rights of a third party.

11. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of Bangladesh, without regard to its conflict of law provisions. Any legal suit, action, or proceeding arising out of or related to these Terms or the Services shall be instituted exclusively in the courts of Khulna, Bangladesh.

12. General Provisions

  1. Entire Agreement: These Terms and any applicable SOW constitute the entire agreement between the parties and supersede all prior agreements and understandings.
  2. Severability: If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
  3. Waiver: No failure to exercise, and no delay in exercising, on the part of either party, any right or any power hereunder shall operate as a waiver thereof.
  4. Force Majeure: Neither party shall be liable for any failure or delay in performance under these Terms for causes beyond their reasonable control and without their fault.
  5. Changes: We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

13. Contact Us

If you have any questions about these Terms, please contact us: